When communicating with clients, the nurse actively uses ...

[Lisaclaire]

When communicating with clients, the nurse actively uses listening responses. Which of the following types of listening response should the nurse use?
 
  a. Moralizing
  b. Giving advice
  c. False reassurance
  d. Paraphrasing

Question 2

The nurse demonstrates understanding of the concept of metacommunication through
 
  a. recognizing the impact of communication on others.
  b. actively listening with good eye contact.
  c. implementing barriers to effective communication.
  d. ensuring that verbal and nonverbal messages are incongruent.

[jointhecircus]

Answer to Question 1

ANS: D
Paraphrasing is an example of a listening response that focuses on the client. Moralizing, giving advice, and false reassurances are all examples of negative listening responses.

Answer to Question 2

ANS: B
Metacommunication refers to how nonverbal cues are used to enhance or negate the meaning of words. In addition to observable nonverbal behavior, client choices about clothing, personal and religious items, hairstyle and hygiene, and voluntary use of gestures inform, add to, and complete verbal messages. Behavioral communication is influenced by life circumstances, culture, and immediate context, so it is susceptible to misinterpretation and requires validation.