When the nurse enters the room, the adult client is agitated and ...

[ss2343]

When the nurse enters the room, the adult client is agitated and cursing. How should the nurse respond to this situation?
 
  1. Ignore the behavior and don't speak to the client.
  2. Address the client by name and state, You must stop behaving in this way.
  3. Leave the room as the client may be dangerous.
  4. Address the client by name, stating You seem upset. Would you like to talk?

Question 2

While discharging a patient from the hospital, the case manager should be concerned with what kind of follow-up care?
 
  1. Provision of intensive care
  2. Linking the patient to appropriate resources
  3. Direct provision of primary care
  4. Billing for DRGs

[Joc]

Answer to Question 1

Correct Answer: 4

The nurse needs to determine what is bothering the client and to acknowledge the client's mood. The best option is You seem upset. Would you like to talk? Telling the client to stop behaving in this way is demeaning and is treating the client like a child. Ignoring the behavior or leaving the room does not address the situation and only delays the time when action must be taken.

Answer to Question 2

Correct Answer: 2

Linking patients to appropriate resources and evaluating outcomes are how the case manager intervenes to assist patients. The intervention is designed to prevent complications that are costly and may compromise a patient's future health status. Care of the patient being discharged from the hospital setting would not include provision of intensive care or direct provision of primary care for the patient. Billing for DRGs is not in the scope of practice for the case manager.

[ss2343]

Excellent

[mammy1697]

TYSM