What is the best definition of communication? 1. The verbal ...

[magmichele12]

What is the best definition of communication?
 
  1. The verbal message transmitted between two people
  2. Nonverbal interactions between two or more people
  3. Any means of exchanging information between two or more people
  4. Any means of exchanging information or feelings between two or more people

Question 2

The nurse manager is reflecting on a negotiation conducted with the medical director which did not produce a desired outcome. In which order should the manager reflect upon this episode?
 
  1. The goal is to win against the other side
  2. Each side has a goal to get as much as possible
  3. Each side believes that both sides cannot achieve their goals
  4. Resources are limited for each side to get as much as possible

[AngeliqueG]

Answer to Question 1

Correct Answer: 4

By defining communication as an exchange of information or feelings, the concept goes beyond a simple transfer of information to the establishment of a relationship between people. This is a much more complete expression of the purpose of communication. Both verbal and nonverbal information are exchanged during communication.

Answer to Question 2

Correct Answer: 2, 4, 3, 1

With competitive negotiation the following occurs: the tangible goals are for each side to get as much as possible; there are insufficient resources for each side to attain the desired goal; each side believes it is not possible for both sides to attain the desired goal; and the goal is to win against the other side.