Author Question: It appears that many nurses use avoidance to manage conflict. However, this does not generally ... (Read 46 times)

Pineapplelove6

  • Hero Member
  • *****
  • Posts: 560
It appears that many nurses use avoidance to manage conflict. However, this does not generally resolve the problem because:
 
  A. Avoiding will generate a win-win situa-tion.
  B. Avoiding a conflict ultimately causes ten-sion among team members and negatively influences the care environment.
  C. Most staff are not capable of fully avoid-ing or ignoring a problem and so they be-gin to compromise with the other group, which yields a win-win situation.
  D. Most problems that are ignored generally improve with time.

Question 2

One home-care agency is being bought by a competing company that has a different type of patient assignment system for nurses.
 
  The director of the agency being purchased decides to share the new assignment system with the staff, and she encourages them to consider trying it now and compiling some feedback about how it works before the acquisition occurs. This think-ing is very proactive because:
  A. It is better to choose to change and design one's own approach to change than to have a change imposed by some external force.
  B. The new company will most likely force the staff nurses to adopt this care delivery system on the first day after the merger.
  C. Change should be quick so there is not enough time to complain about potential ramifications.
  D. Change theory indicates the most benefi-cial changes are made spontaneously by only a few of the people who will be a part of the change process.



ecabral0

  • Sr. Member
  • ****
  • Posts: 310
Answer to Question 1

ANS: B

Feedback
A Incorrect because this will not generate a win-win solution.
B Correct because team members need to manage their conflict and not avoid the problem.
C Incorrect because compromising and avoiding will not generate a win-win solu-tion.
D Incorrect because time will not improve this conflict.

Answer to Question 2

ANS: A

Feedback
A Correct because the change is going to come with the merging of agencies and being proactive will assist everyone in the adjustment.
B Incorrect because the new delivery system is probably going to happen but an effec-tive leader will not force it until some of the other changes brought on with the merger have occurred.
C Incorrect because effective change occurs over a period of time.
D Incorrect because change theory says it should be embraced by all and slowly in-troduced.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

Did you know?

Vampire bats have a natural anticoagulant in their saliva that permits continuous bleeding after they painlessly open a wound with their incisors. This capillary blood does not cause any significant blood loss to their victims.

Did you know?

About 100 new prescription or over-the-counter drugs come into the U.S. market every year.

Did you know?

More than 30% of American adults, and about 12% of children utilize health care approaches that were developed outside of conventional medicine.

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

For a complete list of videos, visit our video library