The nurse working in a Joint Commissionaccredited organization is ...

[jerry coleman]

The nurse working in a Joint Commissionaccredite d organization is admitting a patient from a non-English-speaking background. Which action supports the Joint Commission principle of effective communication?
 
  1. Assess communication needs
  2. Value diversity
  3. Manage the dynamics of difference
  4. Adapt to diversity

Question 2

In a non-English-speaking patient's medical records, it is indicated that he has no family. However, several people arrived in the critical care unit and stated that they are the patient's family. What impact does this miscommunication have on the patient's care?
 
  1. Poor decision-making
  2. Increase the cost
  3. Improve the outcomes
  4. Enhance therapeutic communication

[mammy1697]

Answer to Question 1

1
Explanation: 1. Assessing communication needs is a Joint Commission principle to support cultural competency in health care.
2. Valuing diversity is an organizational action to ensure cultural competence.
3. Managing the dynamics of difference is an organizational action to ensure cultural competence.
4. Adapting to diversity is an organizational action to ensure cultural competence.

Answer to Question 2

3
Explanation: 1. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of both the provider and patient.
2. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of the provider and patient. It has not been documented that language barriers increase the cost for health care.
3. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of the provider and patient. Language barriers will improve the patient's outcomes once overcome.
4. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of the provider and patient. Language barriers do not enhance therapeutic communication.