All of the following statements describe explicit rules in ...

[09madisonrousseau09]

All of the following statements describe explicit rules in organizational culture EXCEPT
 
  A. They are visible to staff and visitors.
  B. They are not discussed openly.
  C. They are designed to ensure safe and quality care.
  D. They provide clear expectations about what the culture should be.

Question 2

Counterproductive communication strategies that show up when there is organizational cynicism include
 
  A. Repression of ideas
  B. Ignored requests for help and lack of respect for boundaries
  C. Helping others when asked
  D. Blaming others

[sokh]

Answer to Question 1

ANS: B

Answer to Question 2

ANS: C

[09madisonrousseau09]

Thanks for the timely response, appreciate it

[flexer1n1]

Gracias!