Which of the following verbs are used in the HCAHPS survey to ...

[tingc95]

Which of the following verbs are used in the HCAHPS survey to support the idea that effective and respectful communication among healthcare professionals is essential for optimal patient experience? Select all that apply.
 
  A. Listen
  B. Explain
  C. Collect
  D. Understand
  E. Describe
  F. Subscribe

Question 2

Which of the following are reasons why patients may feel vulnerable during a hospital stay or clinic visit? Select all that apply.
 
  A. The environment is foreign.
  B. Personal space is limited.
  C. They have fears about illness.
  D. They have a sense of control.
  E. Visiting hours are flexible.
  F. They are being poked and prodded by healthcare professionals.
  G. Tests and procedures may be uncomfortable and/or difficult to understand.

[mochi09]

Answer to Question 1

ANS: A, B, D, E

Answer to Question 2

ANS: A, B, C, F, G

[tingc95]

TYSM

[AngeliqueG]

Thanks for the timely response, appreciate it