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Author Question: Of the following, which is the most encouraging invitation for a patient to ask questions? A. Any ... (Read 78 times)

skymedlock

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Of the following, which is the most encouraging invitation for a patient to ask questions?
 
  A. Any questions?
  B. You look confused. What don't you understand?
  C. All of this information can be overwhelming. Would it help to go over it again, or do you have questions?
  D. I'm going to lunch. Here's a brochure.

Question 2

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey
 
  A. Collects data from patients
  B. Can be used to make improvements
  C. Has many questions related to communication
  D. All of the above



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mmpiza

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Answer to Question 1

ANS: C

Answer to Question 2

ANS: D




skymedlock

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Reply 2 on: Jul 8, 2018
Thanks for the timely response, appreciate it


amcvicar

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Reply 3 on: Yesterday
Excellent

 

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