Which of the following are important reasons for gaining a firm grasp on the interrelationship between sentinel events and communication? Select all that apply.
A. To prevent errors
B. To help in discovering all contributing factors to medical errors
C. To become familiar with The Joint Commission Web site
D. To promote nursing students' commitment to practicing effective communication
E. To raise awareness about the many categories of root causes of sentinel events
Question 2
Root cause analysis is a process of inquiry and review that is initiated after an error and seeks to answer the question
A. How and why did this error take place?
B. Who is responsible for this error?
C. How much is it going to cost to prevent future errors like this?
D. What information do patients need to know about what happened?
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