A nurse is using the specific approach to QI. Which of the ...

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A nurse is using the specific approach to QI. Which of the following describes the action that would be taken by the nurse?
 
  a. Evaluate an agency's ability to meet crite-ria or standards
  b. Implement the plan-do-check-act cycle
  c. Provide care to individual citizens
  d. Use criteria set forth by regulatory agen-cies

Question 2

A nurse is working with a team to learn more about what its most important accomplishments have been and to identify what changes are desired. Which of the following would be the meth-od used to accomplish this task?
 
  a. Compare job descriptions
  b. Analyze mission and goals
  c. Brainstorm
  d. Develop charts and diagrams

[Danny Ewald]

Answer to Question 1

ANS: B
The specific approaches to QI are methods used to manage a specific health care delivery system in an attempt to deliver care with outcomes acceptable to the consumer. Evaluating an agency's ability to meet criteria, providing care to individual citizens, and using criteria set forth by regu-latory agencies are not specific approaches to QI.

Answer to Question 2

ANS: C
The best method of discovering what could be the most important accomplishments of the team and what changes are desirable is brainstorming. Brainstorming involves getting everyone's input about a possible process situation, with no team member criticizing the suggestion. Comparing job descriptions, analyzing mission and goals, and developing charts and diagrams would not lead to as much discovery as brainstorming.

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[Dnite]

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