The quality improvement team reviews the records of clients on a monthly basis to determine whether protocols for pain assessment were followed. Which of the following best describes the major drawback to the team's approach?
a. The client is no longer under the agency's care.
b. It is difficult to compare documentation of care to standards of care.
c. Records can be inaccurate or incomplete.
d. Team members may disagree on whether the standards of care were met.
Question 2
A nurse is invited to join the utilization review team to help the agency avoid giving unnecessary care. Which of the following difficulties would the nurse most likely confront as client records are reviewed?
a. Alternative care options rather than agency care are often encouraged.
b. Not all clients fit the pattern and need more care than guidelines suggest.
c. The nurse suggests the agency provide guidelines to professionals giving care.
d. The agency is now accountable to its clients and their families.
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