Which of the following describes the principal problem with early efforts at ensuring quality of care?
a. No one knows how to measure quality care.
b. Professionals resisted and sabotaged such efforts.
c. Standards emphasized structure, not process.
d. There were no standards as to what represented quality care.
Question 2
Which of the following information can be gathered by reviewing a community health report card?
a. Utilization of health care services in the community
b. Demographic information of the community
c. Leading causes of morbidity in a community
d. Frequency of malpractice claims within a community
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