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Author Question: Benchmarking can be defined as a. examining the best practices of successful organizations and ... (Read 73 times)

nmorano1

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Benchmarking can be defined as
 
  a. examining the best practices of successful organizations and then transplanting them into ones own organization.
  b. standardizing a particular process for all organizations.
  c. all of the above.
  d. none of the above.

Question 2

The National Performance Review did NOT emphasize
 
  a. a bottom-up approach.
  b. competitive outsourcing.
  c. a focus on citizens.
  d. service to citizens.



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jojobee318

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Answer to Question 1

ANS: A

Answer to Question 2

ANS: B




nmorano1

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Reply 2 on: Jul 12, 2018
Thanks for the timely response, appreciate it


bassamabas

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Reply 3 on: Yesterday
Gracias!

 

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