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Author Question: A few days after you purchased an in-home entertainment system, you receive a call from the ... (Read 111 times)

Pineapplelove6

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A few days after you purchased an in-home entertainment system, you receive a call from the installer, asking if you have any questions and if the system is working as expected. Which step in the personal-selling process does this represent?
 A) Asking for the sale
  B) Follow-up
  C) Making the presentation
  D) Prospecting
  E) Answering objections

Question 2

The franchisee supplies:
 A) the required training for the franchised business.
  B) a known and advertised business name.
  C) a method of doing business.
  D) the required materials for the franchised business.
  E) labor and capital, and owns and operates the outlet.



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meow1234

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Answer to Question 1

B

Answer to Question 2

E




Pineapplelove6

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Reply 2 on: Jul 14, 2018
:D TYSM


xiaomengxian

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Reply 3 on: Yesterday
Wow, this really help

 

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