After narrowing his college choices to just a few, Paulo decides to visit each campus and meet with the admissions representative to see if the college feels like a fit. Which step of the consumer decision process does this reflect?
A) Recognizing problem
B) Searching for information
C) Purchasing
D) Evaluating alternatives
E) Evaluating after purchase
Question 2
The Better Business Bureau (BBB), is a nonprofit organization that is focused on advancing marketplace trust. The BBB provides free business reviews on millions of businesses in the United States and Canada. Consumers can submit complaints to the bureau and the BBB will investigate the matter. The Better Business Bureau demonstrates a consumers right:
A) to be heard.
B) to be informed.
C) to safety.
D) to choose.
E) to complain.
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