When the National Basketball Association players were not able to negotiate a suitable contract, they stopped playing until an agreement could be reached. This is an example of a(n):
A) embargo.
B) strike.
C) boycott.
D) collective bargaining.
E) walkout.
Question 2
Customers expect a firm's products to:
A) boost sales.
B) be profitable.
C) earn a reasonable return on investment.
D) be available anywhere.
E) be safe, reliable, and reasonably priced.
