Which of the following would be an example of external communication?
A) the president of the organization speaking before the company's employees
B) a department head speaking before his department's staff
C) a sales representative presenting to a customer or client
D) a one-on-one conversation between you and your boss
Question 2
A government agency with the power to investigate complaints of discrimination and to sue firms practicing employment discrimination is known as the
A) Better Business Bureau.
B) Congress.
C) Civil Service Commission.
D) Equal Employment Opportunity Commission.
E) Interstate Commerce Commission.
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