________ is the process of inspiring, influencing, directing, and ...

[NguyenJ]

________ is the process of inspiring, influencing, directing, and guiding others to participate in a common effort.
 Fill in the blank(s) with correct word

Question 2

The current technology environment
 A) is not as important as it was fifteen years ago.
  B) does not affect manufacturing firms.
  C) changes the way business firms communicate with customers.
  D) doesn't change as often as it did fifteen years ago.
  E) is not a concern for most firms that do business only in the United States.

[blakcmamba]

Answer to Question 1

Leadership

Answer to Question 2

C