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Author Question: Identify and describe the major stages of the product life-cycle.[br][br][b][color=green]Question ... (Read 292 times)

Wadzanai

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Identify and describe the major stages of the product life-cycle.

Question 2

Clarke Tools, concerned about its loss of market share in previous years, has recently implemented several programs to encourage prompt and courteous customer service, employee self-management, and better coordination with suppliers. Clarke Tools is making an effort to achieve
 A) a quality concern focus.
  B) total quality management.
  C) total quality commitment.
  D) total quality development.
  E) quality improvement planning.



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Answer to Question 1

The four stages of the product life-cycle are (1 ) introduction, (2 ) growth, (3 ) maturity, and (4 ) decline. To determine which stage a particular product is in, the characteristics of that product (increasing sales, more competitors, falling profits, etc.) can be compared to the characteristics that exemplify each stage of the product life-cycle.

Answer to Question 2

B





 

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