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Author Question: There are two basic things that determine how effective you are in listening and responding to other ... (Read 61 times)

torybrooks

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on: Jun 20, 2018
There are two basic things that determine how effective you are in listening and responding to other people. One of them is your intentions and attitudes, and the other is:
 
  a. The actual words and phrases you use when responding
  b. How patient and devoted you are to the relationship
  c. The dynamics of your relationship, including its history
  d. The depth of your understanding of the feeling in question

Question 2

When Erin was complaining to her boss how difficult it is to make ends meet now that she has to care for her invalid mother, her boss replied, You know you should just work harder and you would make more money. Her reply shows
 
  a. Advising and evaluating
  b. Analyzing and interpreting
  c. Questioning and probing
  d. Paraphrasing and understanding


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tennis14576

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Reply #1 on: Jun 20, 2018
Answer to Question 1

a. The actual words and phrases you use when responding

Answer to Question 2

a. Advising and evaluating


torybrooks

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Reply 2 on: Jun 20, 2018
Thanks for the timely response, appreciate it

nyrave

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Reply 3 on: Yesterday
Gracias!

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