Answer to Question 1
C
Feedback:
Warn clients never to insert objects, such as cotton swabs (Q-Tips), toothpicks, or matches into their ears to clean them. These objects can injure the ear canal, puncture the eardrum, or push earwax further into the ear canal, making removal more difficult.
Answer to Question 2
A
Feedback:
The client's anxiety level may be estimated as follows:
Calm = Not anxious
+1 anxiety = Increasing uneasiness and apprehension
+2 anxiety = Increasing uneasiness, apprehension, dread
+3 anxiety = Increasing apprehension, dread, paranoia
Panic = Symptoms may include a feeling of choking, difficulty breathing, inability to sit still, chest tightness or pain, trembling, sweating, increased pulse rate and blood pressure, headache.