A resident is positioned in a chair. Which will provide good alignment?
a. The person holds the upper body and head erect.
b. The person's back and buttocks are on the edge of the chair.
c. The person's feet are dangling.
d. The backs of the person's knees are against the edge of the seat.
Question 2
When answering the phone in a patient's home, you should:
a. Give the patient's name and your name
b. Identify yourself by name and title
c. Simply answer with hello
d. Give your name and the name of the agency you work for
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