Answer to Question 1
B
Negotiating for more unit-stock supplies is something the unit manager could do on his or her own; furthermore, it would be the most rapid solution and would save nurses time, thus directly addressing role overload.
Paying more for overtime and for bonuses does nothing to alleviate the situation of role overload. It adds some reward, but the nurses are still trying to do too much in a certain time frame.
Requesting to hire more nurses' aides is feasible, but it is not the best option because of the time it would take to have additional positions approved, posted, and filled.
Redesigning the workplace is also a feasible option, but again, because it would take too much time to complete, it is not the best answer.
Answer to Question 2
A, B, E
Certification is directed to endorsing demonstrated knowledge and skill associated with high-quality performance in a specialty area.
Certification also enhances professionalism and allows the public and other professionals to recognize those with professional achievements.
Certification does serve as a quality control activity, because nurses who obtain certification must demonstrate superior knowledge and clinical behaviors.
Certification does not include boosting pay scales as a goal, although in some institutions, certified nurses do receive a monetary benefit.
Although many certification exams require a BSN, differentiating practice is not a goal of certification.
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