The nurse manager writes a business letter to a manager at ...

[debasdf]

The nurse manager writes a business letter to a manager at another facility. What email style is appropriate for this letter?
 
  1. Using several different font colors to make the email friendlier
  2. Using all capital letters to make the email more readable
  3. Inserting a funny cartoon at the end to create rapport with the reader
  4. Running spell-check and reviewing the tone of the letter to avoid misunderstanding

Question 2

When writing a work-related email, what is the best guideline for the nurse to follow related to length?
 
  1. Write emails the same as writing narrative patient-care records.
  2. Get to the point and write only what is necessary.
  3. Write a long, detailed letter that restates important points for emphasis.
  4. Use multiple colors and fonts to make the letter stand out.

[huda]

Answer to Question 1

ANS: 4
Spell-check should be run on all business communication, and the letter should be reviewed for tone, grammar, and understanding.

Answer to Question 2

ANS: 2
Writing emails should involve getting to the point and avoiding long rambling letters.