A nursing supervisor is scheduling holiday hours. When the supervisor tells the staff nurse that she needs to work Christmas day, the staff nurse calmly states, I worked last Christmas and will not work this Christmas.
When the supervisor says But I need you to work, the nurse repeats I worked last Christmas and will not work this Christmas. This is an example of which assertive behavior technique? A. Shifting from content to process
B. Standing up for one's basic rights
C. Responding as a broken record
D. Defusing
Question 2
The dean of nursing criticizes a faculty member about views on academic freedom.
The faculty member states, Are you upset because I believe in academic freedom or because you don't? The faculty member is using which technique to promote assertive behavior? A. Standing up for one's basic human rights
B. Delaying assertively
C. Inquiring assertively
D. Responding assertively with irony
Nurse-patient interaction; nonverbal communication
Awareness of cultural and religious norms and customs will help you deliver appropriate nursing care
A nurse shows empathy to a client.
Patient Information Supplied When Scheduling Hospital Admissions
Nursing Interventions for Different Levels of Anxiety