A psychiatric nurse who is working in an inpatient unit receives ...

[DyllonKazuo]

A psychiatric nurse who is working in an inpatient unit receives a call asking if an individual has ever been a client in the facility. Which response by the nurse is most appropriate based on legal and ethical obligations?
 
  A) Confirm that the person has been seen at the facility but give no further information.
  B) Hang up on the caller.
  C) Refuse to give any information at all to the caller, citing rules of confidentiality.
  D) Suggest that the caller speak to the client's therapist.

Question 2

A nurse engaged in the preinteraction phase of the nurse-patient relationship will:
 
  a. consider what he or she has to offer the patient.
  b. form a workable but detailed contract.
  c. review the general goals of a therapeutic relationship.
  d. plan for the first interaction with the patient.
  e. identify existing stressors affecting the relationship.

[raenoj]

Answer to Question 1

C

Answer to Question 2

D
In the preinteraction phase the nurse and the patient have not yet met. The nurse prepares for the initial contact by performing self-assessment, gathering available data about the patient, reviewing the goals of a therapeutic relationship, and considering what he or she has to offer the patient. Contract creation is addressed in the orientation phase while the identification of stress factors occurs in the working phase.