Answer to Question 1
B
Testing is an important step during the orientation phase in establishing trust in the therapeutic relationship. Although clients may not appear for scheduled appointments, use profane language, or resist sharing their feelings, the caregiver must demonstrate a willingness to continue the therapeutic relationship.
Answer to Question 2
A, B, D
In 2006, the National Alliance for Mental Illness (NAMI) conducted the first comprehensive survey and grading of state adult mental health care systems conducted in more than 15 years (NAMI, 2006). Their results revealed a fragmented system with an overall grade of D. Recommendations focused on increased funding, availability of care, access to care, and greater involvement of consumers and their families.