An instructor is correcting a nursing student's clinical ...

[jace]

An instructor is correcting a nursing student's clinical worksheet. Which instructor statement is the best example of effective feedback?
 
  1. Why did you use the client's name on your clinical worksheet?
  2. You were very careless to refer to your client by name on your clinical worksheet.
  3. Surely you didn't do this deliberately, but you breeched confidentiality by using names.
  4. It is disappointing that after being told you're still using client names on your worksheet.

Question 2

A nurse maintains an uncrossed arm and leg posture when communicating with a client. This nonverbal behavior is reflective of which letter of the SOLER acronym for active listening?
 
  1. S
  2. O
  3. L
  4. E
  5. R

[mcabuhat]

Answer to Question 1

3
Rationale: The instructor's statement, Surely you didn't do this deliberately, but you breeched confidentiality by using names, is an example of effective feedback. Feedback is method of communication for helping others consider a modification of behavior. Feedback should be descriptive, specific, and directed toward a behavior that the person has the capacity to modify and should impart information rather than offer advice.

Answer to Question 2

2
Rationale: The nurse should identify that maintaining an uncrossed arm and leg posture is nonverbal behavior that reflects the O in the active-listening acronym SOLER. The acronym SOLER includes sitting squarely facing the client (S), observing and open posture (O), leaning forward toward the client (L), establishing eye contact (E), and relaxing (R).