Answer to Question 1
Ans: C
Feedback:
Dispositional factors are those that people attribute as inherent personal qualities that lead to an action: character, free will, genetic makeup. Dispositional factors are considered the elements within a person that account for or explain his or her actions or qualities.
Answer to Question 2
Ans: B
Feedback:
Central to the labeling process is social perception, which refers to the processes through which people use available information to form impressions of and assess others. Social perceptions can obviously be flawedeven skilled observers can misperceive, misjudge, and reach the wrong conclusions.