Answer to Question 1
Answer: 4
Explanation: The process recording is a written record, not audio record, of an interaction between two or more individuals. The purpose of the process recording is to reflect on and evaluate the dynamics of a specific interaction and to provide a sample of interaction for consideration in supervision or consultation with others. The process recording does not provide a guideline for therapeutic care.
Answer to Question 2
Answer: 1
Explanation: Giving advice is a barrier to therapeutic communication because it involves the nurse identifying his or her own personal thoughts, experiences, or views and placing them above or projecting them onto the patient's situation or concerns. Giving information, seeking clarification, and voicing doubt are all therapeutic communication techniques.