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Author Question: Long email messages in a business setting should use a) all caps b) special text styles such as ... (Read 78 times)

Diane

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on: Jul 20, 2018
Long email messages in a business setting should use
 
  a) all caps
  b) special text styles such as boldface or italics
  c) headings and white space
  d) many blind copies

Question 2

Negative or bad news messages almost always use
 
  a) passive voice and a buffer
  b) active voice and a buffer
  c) a combination of passive and active voice and a buffer
  d) none of the above


potomatos

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Reply #1 on: Jul 20, 2018
Answer to Question 1

c

Answer to Question 2

a


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Diane

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Reply #2 on: Jul 20, 2018
Correct answers!


potomatos

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Reply #3 on: Jul 20, 2018
Great! Please up vote :D


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