The text notes that what we now call operations management'' was ...

[Jramos095]

The text notes that what we now call operations management'' was once called
  production management'' and implies that there are several reasons for the change in
  nomenclature. Which of the following is NOT one of those reasons?

 
 

a. The decline in manufacturing in the United States in recent years
  b. Changes in manufacturing processes such as increased use of robots and other
  computer-based technology
  c. The increase in the size and importance of the service sector in the U.S. economy
  d. Drastic increases in foreign competition and the subsequent effects it had on U.S.
  firms
  e. Many of the tools and techniques used in manufacturing are also applicable to the
  service sector

Question 2

The total set of managerial activities an organization uses to create its products or services is
  called

 
 

a. management.
  b. managerial effectiveness.
  c. operations management.
  d. a transformation system.
  e. scientific management.

[jordangronback]

Answer to Question 1

B

Answer to Question 2

C

[Jramos095]

Wow, this really help

[hollysheppard095]

TYSM