Ed Smith is a plant manager for Bell Electronics. This morning he presented two retiring
employees with certificates of appreciation and gold watches. What managerial role was Ed
fulfilling?
a. Leader
b. Disseminator
c. Figurehead
d. Resource allocator
e. Spokesperson
Question 2Which of the following best describes the administrative management model?
a. It focuses on satisfying the customer by producing the product the best way
possible at the lowest cost.
b. It emphasizes flexibility in adapting to external changes
c. It focuses on the internal operation of the organization.
d. It focuses on pleasing customers more than management.
e. It relies heavily on the entrepreneurship approach.