The first person to describe the concept of bureaucracy was
a. Max Weber.
b. Henri Fayol.
c. Lyndall Urwick.
d. Robert Owen.
e. Chester Barnard.
Question 2Which of the following best describes the human relations view of management?
a. Happy workers are productive workers.
b. Highly paid workers will be more productive.
c. Groups are NOT as productive as the same number of individuals working
independently.
d. U.S. productivity exceeds that of any other country.
e. Minorities and women are less productive than white males.