Which statement(s) about communication is/are true? Communication is
1) Used to meet physical and psychosocial needs
2) Most basically described as talking and listening
3) The process of sending and receiving information
4) The basis for forming relationships
Question 2
A nurse has sound, scientific evidence to support changing a procedure that would reduce catheter-related infections on the unit. The unit manager states, nevertheless, that she is unwilling to make the change because it would too costly.
Which response by the nurse represents assertive communication?
1) This is a widely used practice. If you read more research, you'd probably wonder why we aren't already doing it.
2) There is extensive evidence to support the new method, but I don't want to create chaos.
3) Is the budget more important to the hospital than reducing infections and patient suffering?
4) I'd like to help gather information regarding cost of new materials versus the savings in treating infections.
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