The client comes to the outpatient clinic and says to the nurse, ...

[aabwk4]

The client comes to the outpatient clinic and says to the nurse, I'm so worried about my diagnosis of diabetes. My aunt died from it. Which of the following responses by the nurse demonstrates the use of therapeutic communication?
 
  1. We have many new treatments for diabetes today.
  2. I will ask the doctor to prescribe an anti-anxiety medication for you.
  3. Yes, diabetes is a scary disease. You have every reason to be worried.
  4. You're concerned that you are going to die like your aunt?

Question 2

Managed care systems are characterized by: Standard Text: Select all that apply.
 
  1. Cost containment
  2. Patient driven access
  3. Health promotion
  4. Preventive care
  5. Customer satisfaction

[janeli1]

Answer to Question 1

4
Rationale: Restatement is a technique that encourages the client to continue talking about her concerns and worries. Agreeing that diabetes is scary stops the conversation, and might cause the client more anxiety. Finding the client things to do, prescribing anti-anxiety medications, or telling her there are new treatments stops the conversation and does not deal with the cause of the client's anxiety.

Answer to Question 2

1,3,4,5
Rationale 1: Managed care systems strive to provide cost-effective care.

[aabwk4]

Thanks

[janeli1]

Welcome