Which behavior indicates the nurse is using a process recording ...

[natalie2426]

Which behavior indicates the nurse is using a process recording correctly to enhance communication with patients?
 
  a. Shows sympathy appropriately
  b. Uses automatic responses fluently
  c. Demonstrates passive remarks accurately
  d. Self-examines personal communication skills

Question 2

A nurse is implementing nursing care measures for patients with challenging communication issues. Which types of patients will need these nursing care measures? (Select all that apply.)
 
  a. A child who is developmentally delayed
  b. An older-adult patient who is demanding
  c. A female patient who is outgoing and flirty
  d. A male patient who is cooperative with treatments
  e. An older-adult patient who can clearly see small print
  f. A teenager frightened by the prospect of impending surgery

[irishcancer18]

Answer to Question 1

ANS: D
Analysis of a process recording enables a nurse to evaluate the following: examine whether nursing responses blocked or facilitated the patient's efforts to communicate. Sympathy is concern, sorrow, or pity felt for the patient and is nontherapeutic. Clichs and stereotyped remarks are automatic responses that communicate the nurse is not taking concerns seriously or responding thoughtfully. Passive responses serve to avoid conflict or to sidestep issues.

Answer to Question 2

ANS: A, B, C, F
Challenging communication situations include patients who are flirtatious, demanding, frightened, or developmentally delayed. A child who has received little environmental stimulation possibly is behind in language development, thus making communication more challenging. Patients who are cooperative and have good eyesight (see small print) do not cause challenging communication situations.

[natalie2426]

Thank you!

[irishcancer18]

Always glad to help...