As soon as a problem has been identified, ________ to help ...

[formula1]

As soon as a problem has been identified, ________ to help determine the cause and the solution that should be taken.
 
  A) major disassembly should be used B) manufacturer's guidelines can be followed
  C) the troubleshooting chart can be used D) the control center can be contacted

Question 2

Upon completion of the job, you should:
 
  A) Tell the customer what services were performed and ask for your money.
  B) Tell the customer how much they owe you and ask for your money.
  C) Tell the customer what services were performed and provide a clear and legible written invoice.
  D) Leave and send the customer a bill later.

[Silverbeard98]

Answer to Question 1

C

Answer to Question 2

C

[formula1]

Gracias!

[rachel]

Excellent