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Author Question: When implementing TQM the first step is to collect data by ___________________. A. sending ... (Read 20 times)

asan beg

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on: Jul 26, 2018
When implementing TQM the first step is to collect data by ___________________ .
 
  A. sending surveys to the building's tenants, customers and contractors
  B. benchmarking the levels of service at similar facilities
  C. both A and B
  D. none of the above

Question 2

The U.S Green Building Council has developed nationally recognized standards for the design, construction and operation of new and existing buildings. These standards are known by the acronym ____________.
 
  A. BREEM
  B. LEED
  C. Energy Star
  D. Gold star


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chjcharjto14

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Reply #1 on: Jul 26, 2018
Answer to Question 1

C

Answer to Question 2

B


asan beg

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Reply #2 on: Jul 26, 2018
Thanks


chjcharjto14

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Reply #3 on: Jul 26, 2018
Welcome :)


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