Having a good _____________allows the boiler to match its output ...

[Destiiny22]

Having a good _____________allows the boiler to match its output with a low load condition without cycling off the burner.
 
  A. purge cycle
  B. turn down ratio
  C. cycle of concentration
  D. I.P.L.E.

Question 2

Kansei is the important fifth step in TQM because it allows the manager to __________________.
 
  A. understand the costs associated with TQM
  B. understand how the customer views and actually uses the service provided
  C. understand how to recover from a failure of management to provide TQM effectively
  D. develop a plan to eliminate defects to achieve 3.4 failures out of one million operations

[jessicaduplan]

Answer to Question 1

B

Answer to Question 2

B

[Destiiny22]

TYSM

[Alyson.hiatt@yahoo.com]

Gracias!