There are a number of ways you can strengthen your organization ...

[madam-professor]

There are a number of ways you can strengthen your organization and what it does, including
 
  A. Keeping the organization from being influenced by external conditions or external forces.
  B. Promote strict adherence to procedures, regardless of their effectiveness, so that both workers and clients have clear, predictable processes to follow.
  C. Utilizing clients' views and authority when setting agency direction.
  D. Helping workers learn how to put up with the problems that interfere with their effectiveness.

Question 2

When considering organizational change recognize that
 
  A. Change should be in the hands of those in formal leadership positions.
  B. All people who make up an organization are capable of initiating some change.
  C. Organizational values and loyalty to the organization must be kept separate from personal values and loyalty to the community.
  D. Your professional ethics are likely to prevent you from challenging the authority of those who are in formal leadership positions in your organization.

[Qarqy]

Answer to Question 1

C

Answer to Question 2

B

[madam-professor]

TY

[Qarqy]

You're welcome