Author Question: Hotlines may: A) be time limited or continuous depending on the issue. B) use answering ... (Read 52 times)

JMatthes · **on:** Jul 30, 2018

Hotlines may:

A) be time limited or continuous depending on the issue.

B) use answering machines to screen callers.

C) be set up only by government agencies.

D) can never be used with minors due to the need for parental permission.

Question 2

Crisis workers who review their interactions with clients and consider the impact of their interventions on themselves, their clients, and the ecology of the intervention are engaging in:

A) self-care.

B) ethical decision-making.

C) affect heuristic.

D) reflective practice.