Organizational resistance is best handled through:
a. immediately calling a meeting of all of the parties involved, explaining what is going on to them, and making detailed suggestions on how they should change their behavior.
b. confronting the resistance head on.
c. ensuring that the parties involved understand the ins and outs of consultation.
d. a and b only.
Question 2
The theory behind cognitive therapy asserts that:
a. unconscious conflicts from childhood lead to pathology.
b. all psychopathology results from cognitive distortions.
c. thoughts precede and determine emotions and behavior.
d. altering thoughts influences feelings, motivations and behaviors.
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Contemporary Organizational Behavior: From Ideas to Action
Acquire resistance