Silence is helpful when a. clients need quiet in order to ...

[ssal]

Silence is helpful when
 
  a. clients need quiet in order to process what they are thinking or feeling.
  b. practitioners want to clarify what the client is feeling.
 c. clients need advice.
 d. practitioners want to reflect content.

Question 2

All of the following are reasons that the role of the helping professional is more difficult to define than those of other professionals EXCEPT
 
  a. situations vary a lot.
 b. training is not standardized among the various helping professions.
 c. the field has focused extensively on defining the role of the helping professional in the past.
  d. the clientele is very diverse.

[brittrenee]

Answer to Question 1

a

Answer to Question 2

c