When reflecting feelings, it is important that the reflection of feeling be accompanied by all of the following EXCEPT:
A) congruent facial expressions.
B) more firmness in your tone of voice if the client is expressing anger or dismay.
C) more softness in your tone of voice if the client is expressing fear or shame.
D) a reflection on whether the client's feelings are appropriate given their situation.
Question 2
Reflecting feelings requires that the practitioner use empathy to do all of the following EXCEPT:
A) joining with the client.
B) understanding the client's feelings.
C) communicating this understanding.
D) reflecting how the practitioner would feel if she/he was in the client's shoes.
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