Ideally, when should telephone calls be accepted? a. When they ...

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Ideally, when should telephone calls be accepted?
 
  a. When they are received
  b. During the receiver's free time
  c. Two or three times daily in batches
  d. In a priority based on whether the receiver knows the caller

Question 2

When is nonverbal communication most apparent?
 
  a. In written communication
  b. During one-on-one conversations
  c. When a person is giving a speech
  d. When a person is listening to a speaker

[Sierray]

Answer to Question 1

A

Answer to Question 2

C

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Thank you!

[Sierray]

Always glad to help...