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Author Question: The total covers served at Canteen Q for a Friday night is 200 . Canteen Q has 120 seats. What is ... (Read 57 times)

altibaby

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on: Aug 10, 2018
The total covers served at Canteen Q for a Friday night is 200 . Canteen Q has 120 seats. What is the seat occupancy, and is this a from or at calculation?
 
  a. 60, from
  b. 80, at
  c. 60, at
  d. 20, from
  e. 90, from

Question 2

Increasing customer participation in the service delivery process makes it more able to respond to demand. Why?
 
  a. Customers have to wait
  b. Customer labor effectively increases capacity when needed
  c. Employees can take more breaks, making them more productive
  d. Customers like to feel included
  e. Many activities do not require training to perform


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TDubDCFL

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Reply #1 on: Aug 10, 2018
Answer to Question 1

A

Answer to Question 2

B


altibaby

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Reply 2 on: Aug 10, 2018
Gracias!

amandalm

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Reply 3 on: Yesterday
Excellent

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