The most common organization scheme for neutral messages is _____.
A) the say-it-then-do-it approach
B) the inverted pyramid
C) the message box
D) Monroe's Motivated Sequence
E) straight-forward approach
Question 2
Bad news is best presented in the _____ of a message.
A) beginning
B) middle
C) end
D) It doesn't make any difference. Bad news is bad news.
E) This is a trick question: There is no best way to deliver bad news