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Author Question: What is the most accommodative response in an image restoration strategy? A) shift the blame B) ... (Read 51 times)

mspears3

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What is the most accommodative response in an image restoration strategy?
 
  A) shift the blame
  B) attack the accuser
  C) profuse apology
  D) denial
  E) justification

Question 2

Recalling the BP oil spill crisis, what was the biggest shortcoming in the company's social media efforts?
 
  A) Company tweets put the organization first.
  B) BP failed to make use of multiple social media channels.
  C) They designated only one single spokesperson.
  D) The company appeared to be defensive and negative.
  E) BP's social media outreach did not gain enough attention to go viral.


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meow1234

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mspears3

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Reply 2 on: Aug 11, 2018
Excellent


brbarasa

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Reply 3 on: Yesterday
Wow, this really help

 

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