A smile is always appropriate when dealing with customers. a. ...

[RRMR]

A smile is always appropriate when dealing with customers.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following statements best describe RIM challenges?
 a. The pace of technological change, new laws and regulations and e-discovery
 b. New laws and regulations, business processes are amended and streamlined, new risks, the pace of technological change, and new record formats
  c. New risks, no change in laws and regulations, the pace of technological change, and new record formats
 d. No change in business processes, the pace of technological change, new laws and regulations, and new risks

[ynlevi]

Answer to Question 1

False

Answer to Question 2

b

[RRMR]

Wow, this really help

[AISCAMPING]

Thanks for the timely response, appreciate it